/* ── Support desk (Chat page, second tab) ───────────────────────────────── */
.sup-tabs{display:flex;gap:8px;margin:0 0 12px}
.sup-tabs .sup-tab{position:relative}
.sup-tab{padding:8px 14px;border-radius:11px;border:1px solid var(--border,#2a3348);background:var(--surface2,#131a2c);color:var(--text2,#9aa6c2);font:600 12px Inter,system-ui,sans-serif;cursor:pointer}
.sup-tab.on{border-color:#7c5cff;background:rgba(124,92,255,.16);color:#fff}
.sup-tab i{display:inline-grid;place-items:center;min-width:17px;height:17px;padding:0 4px;margin-left:6px;border-radius:99px;background:#ef4444;color:#fff;font:700 10px Inter,sans-serif;font-style:normal}
.sup-panel{display:flex;flex-direction:column;gap:10px;min-height:60vh}
.sup-head{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap}
.sup-head b{font:700 16px "Space Grotesk",Inter,sans-serif;display:block}
.sup-head span{font-size:12px;color:var(--text3,#7b87a3)}
.sup-btn{padding:8px 14px;border-radius:10px;border:1px solid var(--border,#2a3348);background:var(--surface2,#131a2c);color:var(--text,#e9eefb);font:600 12px Inter,sans-serif;cursor:pointer}
.sup-btn:hover{border-color:#7c5cff}
.sup-primary{border:0;background:linear-gradient(135deg,#7c5cff,#5b8cff);color:#fff;box-shadow:0 8px 22px rgba(124,92,255,.32)}
.sup-bar{display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.sup-search{flex:1;min-width:180px;padding:8px 12px;border-radius:10px;border:1px solid var(--border,#2a3348);background:var(--surface,#0e1524);color:var(--text,#e9eefb);font:400 12px Inter,sans-serif}
.sup-badge{padding:4px 10px;border-radius:99px;background:rgba(124,92,255,.18);border:1px solid rgba(124,92,255,.5);font:700 11px Inter,sans-serif}
.sup-badge.sup-urg{background:rgba(239,68,68,.16);border-color:rgba(239,68,68,.55);color:#fca5a5}
.sup-body{display:grid;grid-template-columns:minmax(0,360px) minmax(0,1fr);gap:12px;align-items:start}
.sup-list{display:flex;flex-direction:column;gap:8px;max-height:66vh;overflow:auto;padding-right:2px}
.sup-row{text-align:left;width:100%;padding:11px 13px;border-radius:13px;border:1px solid var(--border,#2a3348);background:var(--surface2,#131a2c);color:var(--text,#e9eefb);cursor:pointer}
.sup-row:hover{border-color:#7c5cff}
.sup-row.on{border-color:#7c5cff;background:rgba(124,92,255,.14)}
.sup-row.unread{box-shadow:inset 3px 0 0 #7c5cff}
.sup-row-h{display:flex;align-items:center;gap:7px;flex-wrap:wrap;margin-bottom:5px}
.sup-ref{font:700 10.5px "IBM Plex Mono",monospace;color:#a5b4fc}
.sup-when{margin-left:auto;font-size:10.5px;color:var(--text3,#7b87a3)}
.sup-subj{font:600 13px Inter,sans-serif;line-height:1.35}
.sup-meta{font-size:11px;color:var(--text3,#7b87a3);margin-top:3px}
.sup-st{padding:2px 8px;border-radius:99px;font:700 10px Inter,sans-serif;border:1px solid transparent}
.sup-open{background:rgba(96,165,250,.16);border-color:rgba(96,165,250,.5);color:#93c5fd}
.sup-prog{background:rgba(251,191,36,.16);border-color:rgba(251,191,36,.5);color:#fcd34d}
.sup-wait{background:rgba(168,85,247,.16);border-color:rgba(168,85,247,.5);color:#d8b4fe}
.sup-done{background:rgba(52,211,153,.16);border-color:rgba(52,211,153,.5);color:#6ee7b7}
.sup-closed{background:rgba(148,163,184,.14);border-color:rgba(148,163,184,.4);color:#cbd5e1}
.sup-urgent{background:rgba(239,68,68,.18);border-color:rgba(239,68,68,.55);color:#fca5a5}
.sup-thread{border:1px solid var(--border,#2a3348);border-radius:16px;background:var(--surface2,#131a2c);min-height:56vh;display:flex;flex-direction:column;overflow:hidden}
.sup-t-head{display:flex;justify-content:space-between;gap:12px;flex-wrap:wrap;padding:13px 16px;border-bottom:1px solid var(--border,#2a3348)}
.sup-t-head b{font:700 14px Inter,sans-serif}
.sup-t-ctl{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.sup-t-ctl select{padding:6px 10px;border-radius:9px;border:1px solid var(--border,#2a3348);background:var(--surface,#0e1524);color:var(--text,#e9eefb);font:600 11.5px Inter,sans-serif}
.sup-msgs{flex:1;overflow:auto;padding:14px 16px;display:flex;flex-direction:column;gap:10px;max-height:46vh}
.sup-msg{max-width:78%;padding:9px 12px;border-radius:13px;background:var(--surface,#0e1524);border:1px solid var(--border,#2a3348)}
.sup-msg.me{align-self:flex-end;background:rgba(124,92,255,.16);border-color:rgba(124,92,255,.45)}
.sup-msg.adm:not(.me){border-color:rgba(52,211,153,.45)}
.sup-msg-h{display:flex;gap:8px;align-items:center;font:700 11px Inter,sans-serif;margin-bottom:4px}
.sup-msg-h span{margin-left:auto;font-weight:400;font-size:10.5px;color:var(--text3,#7b87a3)}
.sup-tag{padding:1px 7px;border-radius:99px;background:rgba(52,211,153,.18);border:1px solid rgba(52,211,153,.5);color:#6ee7b7;font-size:9.5px}
.sup-msg-b{font-size:12.5px;line-height:1.5;white-space:pre-wrap;word-break:break-word}
.sup-sys{align-self:center;font-size:11px;color:var(--text3,#7b87a3);background:rgba(148,163,184,.1);padding:4px 11px;border-radius:99px}
.sup-reply{display:grid;grid-template-columns:1fr auto;gap:8px;padding:12px 16px;border-top:1px solid var(--border,#2a3348);align-items:end}
.sup-reply textarea,.sup-form textarea,.sup-form input,.sup-form select{width:100%;padding:9px 12px;border-radius:10px;border:1px solid var(--border,#2a3348);background:var(--surface,#0e1524);color:var(--text,#e9eefb);font:400 12.5px Inter,sans-serif;resize:vertical}
.sup-canned{grid-column:1/-1;display:flex;gap:6px;flex-wrap:wrap}
.sup-canned button{padding:4px 10px;border-radius:99px;border:1px dashed var(--border,#2a3348);background:transparent;color:var(--text2,#9aa6c2);font:500 11px Inter,sans-serif;cursor:pointer}
.sup-canned button:hover{border-color:#7c5cff;color:#fff}
.sup-form{padding:16px}
.sup-form h3{margin:0 0 6px;font:700 15px "Space Grotesk",Inter,sans-serif}
.sup-form label{display:block;font:600 11.5px Inter,sans-serif;margin:10px 0 0}
.sup-form label input,.sup-form label select,.sup-form label textarea{margin-top:5px}
.sup-two{display:grid;grid-template-columns:1fr 1fr;gap:10px}
.sup-note{font-size:11.5px;color:var(--text3,#7b87a3);line-height:1.5;margin:0 0 8px}
.sup-ctx{margin-top:10px;font-size:11px;color:var(--text3,#7b87a3);background:rgba(148,163,184,.1);padding:7px 11px;border-radius:9px}
.sup-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:12px}
.sup-empty{padding:26px 18px;text-align:center;color:var(--text3,#7b87a3);font-size:12.5px}
.sup-empty span{font-size:11.5px;opacity:.8}
.sup-err{padding:10px 13px;border-radius:10px;background:rgba(239,68,68,.12);border:1px solid rgba(239,68,68,.45);color:#fca5a5;font-size:12px}
.sup-closed-note{padding:12px 16px;border-top:1px solid var(--border,#2a3348);font-size:12px;color:var(--text3,#7b87a3)}
@media(max-width:900px){
  .sup-body{grid-template-columns:1fr}
  .sup-list{max-height:none}
  .sup-two{grid-template-columns:1fr}
  .sup-msg{max-width:92%}
}
[data-theme="light"] .sup-row,[data-theme="light"] .sup-thread,[data-theme="light"] .sup-msg{background:#fff}
[data-theme="light"] .sup-msg.me{background:rgba(124,92,255,.12)}